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Head of Customer Success, OrgAxis
๐Ÿ“ Bengaluru, India
โœ๏ธ Joined OrgAxis in 2023
๐Ÿ“– 2 articles published
Blogโ€บAuthorsโ€บAnanya Thomas
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About Ananya
Spent 6 years implementing CRMs at enterprise companies before joining OrgAxis. Holds the record for fastest customer onboarding: 11 minutes. Writes about migrations, onboarding, and everything between signing up and your first live dashboard.

Ananya Thomas is the reason OrgAxis customers actually get set up and stay set up. Before joining OrgAxis, she spent 6 years as a CRM implementation consultant, deploying Salesforce, HubSpot, and Zoho at enterprise companies across India. She has personally overseen more than 60 CRM migrations and seen almost every way they can go wrong.

She joined OrgAxis in early 2023 with one goal: prove that CRM implementation doesn't need to take 6 weeks, cost a fortune, or require a dedicated consultant. Her team's average onboarding time is under 4 hours for teams of up to 20 people. Her personal record is 11 minutes.

Her writing focuses on the practical reality of switching CRMs what data to keep, what to leave behind, how to clean a Zoho export, and what actually causes pipeline reviews to fail in practice. She lives in Bengaluru with her family and is an obsessive cricket statistician.

Areas of expertise
CRM ImplementationCustomer OnboardingData MigrationPipeline ReviewsSales Process Design

All articles by Ananya2 posts
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